Quality Audit

Quality Audit Services

Audit-ready, inspection-proof.

Independent, evidence-based audits against 21 CFR Parts 111, 117, 110, 210/211, and 820 — plus ISO 9001, ISO 13485, and ISO 14971. FDA mock inspections, ISO accreditation readiness, gap analysis, and remediation delivered by former industry and regulatory professionals.   

Audit-ready, inspection-proof.

JJCC Group conducts independent, evidence-based quality audits against the regulations and standards that govern dietary supplements, food, pharmaceuticals, and medical devices — and walks alongside you to close every finding.

From a focused gap analysis to a full FDA mock inspection, our engagements are scoped to expose risk before a regulator ever does. Every audit is conducted by lead auditors drawn from former industry quality leadership and regulatory professionals familiar with FDA inspection technique.

This document outlines the regulations and standards we audit against, our four-pillar methodology, what to expect during a typical engagement, how to prepare your organization, and how we help bring you into demonstrable compliance after the report is delivered.  

Regulations & standards we audit against.

Whether you operate under FDA jurisdiction, pursue ISO certification, or supply customers who require both, JJCC Group’s audit practice is built around the frameworks that actually drive enforcement and market access. 

21 CFR 111

Dietary Supplement CGMP

Current Good Manufacturing Practice for the manufacturing, packaging, labeling, and holding operations for dietary supplements. Identity, purity, strength, and composition.

Dietary Supplements
21 CFR 117

Preventive Controls — Human Food

FSMA preventive controls and updated CGMP for human food. Food safety plans, hazard analysis, supply-chain controls, sanitation, allergen and process controls.

Food
21 CFR 110

Food CGMP (Legacy)

The original Good Manufacturing Practice regulation for human food, still referenced in many contractual and global supply agreements. Personnel, plant, equipment, and processes.

Food
21 CFR 210/211

Pharmaceutical CGMP

Current Good Manufacturing Practice for finished pharmaceuticals. Organization, buildings, equipment, production controls, laboratory controls, records, and reports.

Pharmaceutical
21 CFR 820

Medical Device QSR / QMSR

FDA’s Quality System Regulation for medical devices, harmonizing with ISO 13485 under the new QMSR. Design controls, CAPA, complaint handling, and traceability.

Medical Device
ISO 9001

Quality Management Systems

The internationally-recognized QMS standard. Risk-based thinking, leadership commitment, process approach, customer focus, and continual improvement.

Cross-Industry
ISO 13485

Medical Device QMS

Quality management system requirements specific to medical devices. Design controls, validation, risk management integration, and post-market surveillance.

Medical Device
ISO 14971

Risk Management — Medical Devices

The application of risk management to medical devices throughout their full lifecycle. Risk analysis, evaluation, control, residual risk acceptability, and review.

Medical Device

METHODOLOGY

Four pillars of our audit practice.

Every JJCC Group engagement follows a disciplined sequence — analyze, plan, execute, remediate. Each phase produces concrete deliverables you and your leadership can act on.

PHASE 01 — DIAGNOSE

Gap Analysis

Every engagement begins by mapping your existing quality management system against the specific standard or regulation in scope. We review documented procedures, talk to process owners, and produce a clause-by-clause assessment of where you meet, partially meet, or fall short of requirements.  

PHASE 02 — DESIGN

Audit Plan

A formal audit plan is built collaboratively before any auditor sets foot on the floor. Scope, criteria, departments, sampling strategy, document requests, interview schedule, and reporting format are agreed in writing so there are no surprises and no scope creep.  

PHASE 03 — EXECUTE

Audit Implementation

On-site or hybrid execution by lead auditors with regulated-industry depth. Opening meeting, evidence sampling, shop-floor observation, process tracing, interviews, daily debriefs, and a formal closing meeting with categorized findings — major, minor, observation.  

PHASE 04 — REMEDIATE

Findings Closure

Findings on paper change nothing. JJCC Group helps you write root cause analyses, design corrective and preventive actions, rebuild or rewrite procedures, train teams, and verify effectiveness — staying engaged until every non-conformance is demonstrably closed. 

WHAT TO EXPECT

A two-to-five day engagement, scoped to your reality.

Audit length is driven by scope — facility size, number of product lines, number of standards in play, and depth of evidence sampling required. The framework below illustrates a representative five-day, multi-standard engagement. Shorter engagements compress these phases without sacrificing rigor. 

Day 1 1

Opening & Document Review

Opening meeting with leadership, scope confirmation, kickoff with the audit team, and review of quality manual, SOPs, policy documents, and organizational structure.

Day 2 2

Production & Quality Floor

On-site observation of manufacturing, packaging, sanitation, and material handling. Process tracing from receipt through release. Interviews with operators and supervisors.

Day 3 3

QA / QC, Lab & Records

Review of batch records, testing protocols, calibration logs, lab data integrity, environmental monitoring, and stability programs where applicable.

Day 4 4

Support Systems & CAPA

Supplier qualification, training records, complaint handling, deviations, change control, internal audits, management review, and CAPA effectiveness.

Day 5 5

Closing & Report

Findings consolidation, risk classification, draft closing presentation, formal closing meeting with leadership, and delivery of the comprehensive audit report with prioritized recommendations.

Areas & departments covered.

Final scope is established during planning. Below are the functional areas typically included in a comprehensive CFR or ISO audit. We adjust depth and sampling based on the regulation, your risk profile, and the engagement length agreed upon. 

Core Operations

Quality Assurance & Quality Control
QA / QC
Production & Manufacturing
Operations
Packaging & Labeling
Operations
Warehousing & Material Handling
Logistics
Receiving & Inspection of Components
Supply
Sanitation & Facility Controls
Plant
Maintenance & Engineering
Plant
Laboratory & Testing Operations
Lab

Core Operations

Document & Records Management
DCC
Training & Competency
HR / QA
Supplier Qualification & Purchasing
Supply
Complaints, Deviations & CAPA
QMS
Equipment Qualification & Calibration
Engineering
Change Control & Validation
QMS
Management Review & Internal Audit
Leadership
Design Controls & Risk Files
Med Device

How to prepare your organization for the audit.

A well-prepared audit is a better audit — for everyone. The week before we arrive matters as much as the week we are on site. Here is what we ask clients to do, and what we help with.

STEP 01

Align leadership on scope

Confirm with executive sponsors what is in scope, what is out, and what success looks like. Identify a single primary point of contact and a backup. Communicate the audit dates broadly enough that key personnel are not on PTO during the engagement.

STEP 02

Pull the document package

Quality manual, master SOP list, batch and device history records, training matrix, supplier files, calibration records, complaint and CAPA logs, internal audit reports, management review minutes, and validation protocols. JJCC Group provides a tailored document request list 7–10 days ahead.

STEP 03

Walk the floor

Conduct an internal walkthrough focused on housekeeping, posted procedures, expired materials, equipment labels, and visible non-conformances. Most "easy" findings are eliminated by a thoughtful pre-walkthrough one week before the audit.

STEP 04

Brief and rehearse staff

Make sure operators, supervisors, and QA personnel know what to expect: how to respond to questions, how to retrieve records, and the difference between answering what was asked versus volunteering unrelated information. Calm, accurate, and concise.

STEP 05

Stage a working room

Reserve a private conference room for the audit team, with reliable Wi-Fi, screen-sharing capability, and a printer if practical. Ensure subject-matter experts are within fifteen minutes of the room when scheduled. Small logistics, large impact.

STEP 06

Decide on remediation owners

Before the audit closes, identify who will own corrective actions in each functional area. Findings without an owner stall. JJCC Group facilitates this assignment in the closing meeting and works directly with named owners during remediation.

SPECIALTY ENGAGEMENT

The FDA Mock Audit.

A real inspection, without the consequences.

An FDA mock audit is a fully simulated inspection, conducted exactly as an FDA investigator would conduct it. Same opening meeting structure. Same document requests. Same shop-floor walkthroughs. Same questioning style and same Form 483-style findings report at the close. The only difference: the outcome lands on your desk, not in a public docket.


JJCC Group conducts mock FDA audits with auditors drawn from former industry quality leadership and regulatory professionals familiar with FDA inspection technique. We replicate pressure, pacing, and observation depth so your team experiences the real thing — and so vulnerabilities surface before a regulator arrives unannounced.

What is included

An ISO accreditation preparedness plan that ends at certification.

JJCC Group’s ISO accreditation readiness program is structured to take your organization from where you are today to a successful stage-2 certification audit with your registrar. It starts with a gap analysis against the target standard, assesses the current quality management system, and proposes the changes — structural, procedural, and cultural — needed to close the distance. 

STAGE 01

Gap Analysis

Clause-by-clause comparison of current QMS against ISO 9001, ISO 13485, or ISO 14971. Risk-ranked register of gaps with proposed remediation paths.

STAGE 02

QMS Build / Refine

Author or refine the quality manual, procedures, work instructions, and forms required to meet the standard. Document control infrastructure put in place.

STAGE 03

Internal Audit & Mgmt Review

Train internal auditors, conduct the first internal audit cycle, run the first formal management review — both are mandatory before certification.

STAGE 04

Mock Certification Audit

Full simulation of your registrar's stage-2 audit. Close any remaining findings. Walk into the real certification audit confident, not hopeful.

Most clients sequence this program over three to nine months depending on the maturity of their existing quality management system, the size of the organization, and the target certification date.

Findings are the starting line, not the finish.

Audit reports without remediation are expensive paperwork. JJCC Group stays engaged after the audit closes — addressing every non-conformance, restructuring weak processes, and verifying effectiveness — until your quality management system is demonstrably back in compliance with the regulation or standard in scope.

We work hands-on with your CAPA owners, document a clear remediation roadmap with milestones, and conduct follow-up verification audits to confirm closure. Our objective is not a clean report — it is a quality system that can withstand a real inspection on any given Tuesday.

What is included

Testimonial

What our clients say about JJCC

Our clients trust JJCC Group for expert MoCRA compliance guidance, efficient FDA registration, and accurate cosmetic regulatory support worldwide.

Professional, knowledgeable team guided us through FDA registration and complete product listing accurately and efficiently.

Sarah Bennett OWNER

The team helped our cosmetic brand navigate complex FDA regulations seamlessly, accurately, and very effectively.

Bts Ashik OWNER

JJCC Group’s expertise in cosmetic regulatory compliance is unmatched, providing exceptional service and continuous support.

Shadin De Manager

Frequently asked questions

The questions we hear most often from QA leaders, plant managers, and executives evaluating an external audit engagement.  

Audit-ready starts with one conversation.

Tell us what standard you operate under, what is keeping you up at night, and when you need to be ready. We will scope a focused engagement and tell you exactly what it takes to close the gap.