Quality Audit Services
Audit-ready, inspection-proof.
Independent, evidence-based audits against 21 CFR Parts 111, 117, 110, 210/211, and 820 — plus ISO 9001, ISO 13485, and ISO 14971. FDA mock inspections, ISO accreditation readiness, gap analysis, and remediation delivered by former industry and regulatory professionals.
Audit-ready, inspection-proof.
JJCC Group conducts independent, evidence-based quality audits against the regulations and standards that govern dietary supplements, food, pharmaceuticals, and medical devices — and walks alongside you to close every finding.
From a focused gap analysis to a full FDA mock inspection, our engagements are scoped to expose risk before a regulator ever does. Every audit is conducted by lead auditors drawn from former industry quality leadership and regulatory professionals familiar with FDA inspection technique.
This document outlines the regulations and standards we audit against, our four-pillar methodology, what to expect during a typical engagement, how to prepare your organization, and how we help bring you into demonstrable compliance after the report is delivered.
Regulations & standards we audit against.
Whether you operate under FDA jurisdiction, pursue ISO certification, or supply customers who require both, JJCC Group’s audit practice is built around the frameworks that actually drive enforcement and market access.
Dietary Supplement CGMP
Current Good Manufacturing Practice for the manufacturing, packaging, labeling, and holding operations for dietary supplements. Identity, purity, strength, and composition.
Preventive Controls — Human Food
FSMA preventive controls and updated CGMP for human food. Food safety plans, hazard analysis, supply-chain controls, sanitation, allergen and process controls.
Food CGMP (Legacy)
The original Good Manufacturing Practice regulation for human food, still referenced in many contractual and global supply agreements. Personnel, plant, equipment, and processes.
Pharmaceutical CGMP
Current Good Manufacturing Practice for finished pharmaceuticals. Organization, buildings, equipment, production controls, laboratory controls, records, and reports.
Medical Device QSR / QMSR
FDA’s Quality System Regulation for medical devices, harmonizing with ISO 13485 under the new QMSR. Design controls, CAPA, complaint handling, and traceability.
Quality Management Systems
The internationally-recognized QMS standard. Risk-based thinking, leadership commitment, process approach, customer focus, and continual improvement.
Medical Device QMS
Quality management system requirements specific to medical devices. Design controls, validation, risk management integration, and post-market surveillance.
Risk Management — Medical Devices
The application of risk management to medical devices throughout their full lifecycle. Risk analysis, evaluation, control, residual risk acceptability, and review.
METHODOLOGY
Four pillars of our audit practice.
Every JJCC Group engagement follows a disciplined sequence — analyze, plan, execute, remediate. Each phase produces concrete deliverables you and your leadership can act on.
PHASE 01 — DIAGNOSE
Gap Analysis
Every engagement begins by mapping your existing quality management system against the specific standard or regulation in scope. We review documented procedures, talk to process owners, and produce a clause-by-clause assessment of where you meet, partially meet, or fall short of requirements.
- Clause-by-clause QMS scoring against the target standard
- Documented vs. implemented comparison
- Prioritized, risk-ranked gap register
- Proposed structural and procedural changes
PHASE 02 — DESIGN
Audit Plan
A formal audit plan is built collaboratively before any auditor sets foot on the floor. Scope, criteria, departments, sampling strategy, document requests, interview schedule, and reporting format are agreed in writing so there are no surprises and no scope creep.
- Scope, criteria, and acceptance ground rules
- Department-by-department schedule
- Pre-audit document request list (delivered 7–10 days ahead)
- Stakeholder briefing and logistics coordination
PHASE 03 — EXECUTE
Audit Implementation
On-site or hybrid execution by lead auditors with regulated-industry depth. Opening meeting, evidence sampling, shop-floor observation, process tracing, interviews, daily debriefs, and a formal closing meeting with categorized findings — major, minor, observation.
- Opening and closing meetings with leadership
- Process tracing and evidence sampling
- Daily preliminary findings briefings
- Formal audit report with risk ratings and recommendations
PHASE 04 — REMEDIATE
Findings Closure
Findings on paper change nothing. JJCC Group helps you write root cause analyses, design corrective and preventive actions, rebuild or rewrite procedures, train teams, and verify effectiveness — staying engaged until every non-conformance is demonstrably closed.
- Root cause analysis facilitation
- CAPA design and implementation
- SOP authoring and document control improvements
- Effectiveness verification and follow-up audit
WHAT TO EXPECT
A two-to-five day engagement, scoped to your reality.
Audit length is driven by scope — facility size, number of product lines, number of standards in play, and depth of evidence sampling required. The framework below illustrates a representative five-day, multi-standard engagement. Shorter engagements compress these phases without sacrificing rigor.
Opening & Document Review
Opening meeting with leadership, scope confirmation, kickoff with the audit team, and review of quality manual, SOPs, policy documents, and organizational structure.
Production & Quality Floor
On-site observation of manufacturing, packaging, sanitation, and material handling. Process tracing from receipt through release. Interviews with operators and supervisors.
QA / QC, Lab & Records
Review of batch records, testing protocols, calibration logs, lab data integrity, environmental monitoring, and stability programs where applicable.
Support Systems & CAPA
Supplier qualification, training records, complaint handling, deviations, change control, internal audits, management review, and CAPA effectiveness.
Closing & Report
Findings consolidation, risk classification, draft closing presentation, formal closing meeting with leadership, and delivery of the comprehensive audit report with prioritized recommendations.
Areas & departments covered.
Final scope is established during planning. Below are the functional areas typically included in a comprehensive CFR or ISO audit. We adjust depth and sampling based on the regulation, your risk profile, and the engagement length agreed upon.
Core Operations
Core Operations
How to prepare your organization for the audit.
A well-prepared audit is a better audit — for everyone. The week before we arrive matters as much as the week we are on site. Here is what we ask clients to do, and what we help with.
STEP 01
Align leadership on scope
Confirm with executive sponsors what is in scope, what is out, and what success looks like. Identify a single primary point of contact and a backup. Communicate the audit dates broadly enough that key personnel are not on PTO during the engagement.
STEP 02
Pull the document package
Quality manual, master SOP list, batch and device history records, training matrix, supplier files, calibration records, complaint and CAPA logs, internal audit reports, management review minutes, and validation protocols. JJCC Group provides a tailored document request list 7–10 days ahead.
STEP 03
Walk the floor
Conduct an internal walkthrough focused on housekeeping, posted procedures, expired materials, equipment labels, and visible non-conformances. Most "easy" findings are eliminated by a thoughtful pre-walkthrough one week before the audit.
STEP 04
Brief and rehearse staff
Make sure operators, supervisors, and QA personnel know what to expect: how to respond to questions, how to retrieve records, and the difference between answering what was asked versus volunteering unrelated information. Calm, accurate, and concise.
STEP 05
Stage a working room
Reserve a private conference room for the audit team, with reliable Wi-Fi, screen-sharing capability, and a printer if practical. Ensure subject-matter experts are within fifteen minutes of the room when scheduled. Small logistics, large impact.
STEP 06
Decide on remediation owners
Before the audit closes, identify who will own corrective actions in each functional area. Findings without an owner stall. JJCC Group facilitates this assignment in the closing meeting and works directly with named owners during remediation.
SPECIALTY ENGAGEMENT
The FDA Mock Audit.
A real inspection, without the consequences.
An FDA mock audit is a fully simulated inspection, conducted exactly as an FDA investigator would conduct it. Same opening meeting structure. Same document requests. Same shop-floor walkthroughs. Same questioning style and same Form 483-style findings report at the close. The only difference: the outcome lands on your desk, not in a public docket.
JJCC Group conducts mock FDA audits with auditors drawn from former industry quality leadership and regulatory professionals familiar with FDA inspection technique. We replicate pressure, pacing, and observation depth so your team experiences the real thing — and so vulnerabilities surface before a regulator arrives unannounced.
What is included
- Pre-announced or unannounced — Choose a scheduled rehearsal or a true cold-start simulation to stress-test reception, security desk, and on-call QA response.
- Investigator-style questioning — Auditors apply the questioning cadence and follow-up depth used by FDA investigators in real CGMP and QSR inspections.
- Form 483-style observations — Findings are written, categorized, and presented in a format matching the FDA's actual observation language and structure.
- Coaching debrief included — After the mock audit closes, we conduct a coaching session with your QA leadership and subject-matter experts on inspection conduct, response posture, and document handling.
- Linked remediation pathway — Every observation rolls into a CAPA plan with JJCC Group support, so the mock audit drives concrete change rather than a one-time scare.
An ISO accreditation preparedness plan that ends at certification.
JJCC Group’s ISO accreditation readiness program is structured to take your organization from where you are today to a successful stage-2 certification audit with your registrar. It starts with a gap analysis against the target standard, assesses the current quality management system, and proposes the changes — structural, procedural, and cultural — needed to close the distance.
STAGE 01
Gap Analysis
Clause-by-clause comparison of current QMS against ISO 9001, ISO 13485, or ISO 14971. Risk-ranked register of gaps with proposed remediation paths.
STAGE 02
QMS Build / Refine
Author or refine the quality manual, procedures, work instructions, and forms required to meet the standard. Document control infrastructure put in place.
STAGE 03
Internal Audit & Mgmt Review
Train internal auditors, conduct the first internal audit cycle, run the first formal management review — both are mandatory before certification.
STAGE 04
Mock Certification Audit
Full simulation of your registrar's stage-2 audit. Close any remaining findings. Walk into the real certification audit confident, not hopeful.
Most clients sequence this program over three to nine months depending on the maturity of their existing quality management system, the size of the organization, and the target certification date.
Findings are the starting line, not the finish.
Audit reports without remediation are expensive paperwork. JJCC Group stays engaged after the audit closes — addressing every non-conformance, restructuring weak processes, and verifying effectiveness — until your quality management system is demonstrably back in compliance with the regulation or standard in scope.
We work hands-on with your CAPA owners, document a clear remediation roadmap with milestones, and conduct follow-up verification audits to confirm closure. Our objective is not a clean report — it is a quality system that can withstand a real inspection on any given Tuesday.
What is included
- Root cause analysis facilitation — Workshops with process owners using 5-Why, fishbone, or fault-tree methods appropriate to the finding's severity.
- CAPA plan authorship — We help write defensible, evidence-tied CAPA records that hold up to second- and third-party scrutiny.
- SOP / procedure rewriting — Where procedures are the gap, we author or rewrite documents that are both compliant and operationally usable.
- Training program design — Where competency is the gap, we design training, assessments, and refresher cycles tied to the relevant SOP.
- Effectiveness verification audit — A follow-up audit (typically 60–120 days post-remediation) to confirm corrective actions held and findings are closed.
Testimonial
What our clients say about JJCC
Professional, knowledgeable team guided us through FDA registration and complete product listing accurately and efficiently.
Frequently asked questions
The questions we hear most often from QA leaders, plant managers, and executives evaluating an external audit engagement.
Most engagements run between two and five days of on-site or remote audit work, depending on the scope, the size of the facility, the number of product lines, and the regulations or standards in play. A focused single-standard gap assessment of one production line may fit comfortably into two days. A full multi-site, multi-standard audit covering both CFR and ISO requirements typically requires four to five days. Length is agreed up front during planning — we do not believe in scope creep or invoiced surprises.
JJCC Group conducts audits against 21 CFR Part 111 (dietary supplement CGMP), 21 CFR Part 117 (preventive controls for human food), 21 CFR Part 110 (legacy food CGMP), 21 CFR Parts 210 and 211 (pharmaceutical CGMP), and 21 CFR Part 820 (medical device quality system regulation). On the ISO side we audit against ISO 9001 for quality management systems, ISO 13485 for medical device QMS, and ISO 14971 for risk management of medical devices. We can audit against a single framework or against multiple frameworks in a combined engagement.
An FDA mock audit is a simulated inspection conducted exactly as an FDA investigator would conduct it — same opening meeting structure, same document requests, same shop-floor walkthroughs, same questioning style, and a Form 483-style findings report at the close. JJCC Group leverages former industry quality leaders and regulatory professionals to expose vulnerabilities before a real inspection occurs. It is the single most effective way to pressure-test your readiness for an unannounced FDA visit and to give your QA team experience with the real cadence and posture of an inspection.
A gap analysis is a structured comparison of your existing quality management system against the requirements of a specific standard, designed to identify which clauses or sections you already meet, partially meet, or do not meet. It is typically the starting point — and is often used before pursuing ISO certification or restructuring a QMS. A full audit goes further: it evaluates not just documented procedures but actual implementation, records, and effectiveness through interviews, observation, and evidence sampling. A gap analysis tells you where you are; an audit tells you where you really are.
Scope is finalized during planning, but typical areas include Quality Assurance and Quality Control, production and manufacturing, warehousing and material handling, sanitation and facility controls, document and records management, training, supplier and purchasing controls, complaint handling and CAPA, equipment qualification and calibration, laboratory operations, and management review. For medical device clients, design controls and risk management files are included. We can scope narrower and deeper, or broader and shallower, depending on your objectives and risk profile.
Preparation starts by aligning leadership on scope, naming a primary point of contact, and ensuring document and records owners are available during the audit window. Pull together the standard package — quality manual, SOPs, batch records, training records, CAPA log, complaint log, supplier qualifications, calibration records, and management review minutes. Brief your staff on what to expect, walk the shop floor in advance to address obvious housekeeping issues, and schedule key personnel to be on site. JJCC Group provides a tailored pre-audit checklist and document request list 7–10 days ahead of every engagement so nothing is left to chance.
Yes. The audit report is the starting point, not the finish line. JJCC Group helps clients facilitate root cause analyses, write CAPA plans, rewrite or build out SOPs, design training programs, implement document control improvements, and conduct effectiveness checks. We can remain engaged through follow-up verification audits — typically conducted 60 to 120 days after remediation — until every finding is closed and your QMS is demonstrably back in compliance. Our goal is a quality system that holds up to a real inspection, not a clean report on a shelf.
Yes. Our ISO accreditation readiness program is built around a gap analysis against the target standard — ISO 9001, ISO 13485, or ISO 14971 — followed by a remediation roadmap, QMS build-out or refinement, internal auditor training, a stage-1 readiness review, and a full mock certification audit before your registrar arrives. The objective is to walk into your stage-2 certification audit confident, not hopeful. Many clients sequence this over three to nine months depending on the maturity of their existing QMS.
Both. Document review, opening and closing meetings, and many interviews can be conducted remotely to reduce cost and travel time. Shop-floor observation, process verification, and physical walkthroughs are performed on-site. Most engagements adopt a hybrid model, with the on-site portion focused on what genuinely requires being there. For purely documentation-driven gap analyses, fully remote engagements are an option.
Every JJCC Group engagement begins with a mutual non-disclosure agreement. Audit findings, proprietary processes, formulations, customer lists, and any documents reviewed remain the property of the client and are never shared with third parties, used in marketing materials, or referenced in case studies without explicit written permission. Confidentiality is foundational to our practice and is treated accordingly.
Audit-ready starts with one conversation.
Tell us what standard you operate under, what is keeping you up at night, and when you need to be ready. We will scope a focused engagement and tell you exactly what it takes to close the gap.