Risk Management Standards

Two ISO standards. One regulation. Distinct purposes.

ISO 31000 sets the universal grammar for enterprise risk management. ISO 14971 prescribes a lifecycle process specific to medical devices. FDA 21 CFR Part 117 is binding U.S. law for human food. Each answers a different question — and each demands a different evidentiary footprint.  

STANDARD 01 — ISO 31000

Risk Management — Guidelines · 2018

A non-certifiable, guidance-based standard issued by the International Organization for Standardization. ISO 31000 establishes a universal vocabulary, set of principles, framework, and process for managing risk across any organization — regardless of size, sector, or activity.

The 2018 revision deliberately shortened the document to emphasize integration with strategy and decision-making. It treats risk as “the effect of uncertainty on objectives” and applies equally to financial, operational, strategic, reputational, and compliance risk.  

Type Scope Core Output Authority
Guideline
Non-certifiable
Enterprise-wide ERM Framework ISO (Voluntary)

STANDARD 02 — ISO 14971

Medical Devices — Risk Management · 2019

The international standard specifying terminology, principles, and a full lifecycle process for risk management of medical devices, including software as a medical device (SaMD) and in vitro diagnostics (IVDs). The 2019 third edition strengthened requirements around benefit-risk analysis, production and post-production activity, and overall residual risk.

 

Recognized by the U.S. FDA and harmonized with EU MDR/IVDR via EN ISO 14971:2019/A11:2021. Companion guidance is provided in ISO/TR 24971:2020.   

Type Scope Core Output Authority
Requirement Standard Medical Devices IVD SaMD Risk Management File FDA-recognized EU MDR

What each standard actually asks of you.

ISO 31000 prescribes a way of thinking. ISO 14971 prescribes a sequence of actions and an artefact trail. The distinction is consequential — and reflected in how each is implemented.   

ISO 31000 REQUIREMENTS — GUIDANCE

01

Eight guiding principles

Integrated, structured, customized, inclusive, dynamic, best-available-information, human/cultural factors, continual improvement.

02

Leadership & commitment

Top management defines a risk policy, allocates resources, and embeds risk management into governance.

03

Framework design

Understand the organization's external and internal context; tailor the framework accordingly.

04

The risk management process

Communication & consultation → scope/context/criteria → risk identification → analysis → evaluation → treatment → monitoring & review → recording & reporting.

05

Integration into decision-making

Risk considerations must inform strategy, planning, performance, and culture — not run parallel to them.

06

Continual improvement

Monitor, learn, and revise the framework as the internal and external context evolves.

ISO 14971 REQUIREMENTS — PRESCRIPTIVE

01

Risk management process

A documented, top-management-approved process applied across the entire device lifecycle.

02

Risk management plan

Per-device plan covering scope, responsibilities, acceptability criteria, verification activities, and post-production information collection.

03

Risk analysis

Intended use, reasonably foreseeable misuse, hazard identification, hazardous situation identification, and risk estimation.

04

Risk evaluation & control

Compare estimated risk against acceptability criteria; apply control measures in order — inherent safety by design, protective measures, information for safety.

05

Residual & overall residual risk

Evaluate every residual risk and the overall residual risk against benefit; document the benefit-risk determination.

06

Production & post-production

Systematically collect and review information from production, the supply chain, users, complaints, and the state of the art; feed it back into the file.

07

Risk Management File & Report

Maintain a traceable file containing every artefact; produce a Risk Management Report prior to release of the device.

ISO 31000 · ISO 14971 · 21 CFR 117.

COMPARISON

Three frameworks, three different legal weights, three different hazard models. Side by side, the contrasts make implementation choices easier — and reveal where the requirements overlap. 

Attribute ISO 31000:2018 ISO 14971:2019 21 CFR Part 117 (FSMA)
Legal status Voluntary guideline. Not certifiable. No third-party audit. Voluntary standard, but FDA-recognized consensus standard and required by EU MDR/IVDR. Federal regulation. Mandatory for covered facilities. Enforced by FDA inspection.
Risk concept “Effect of uncertainty on objectives” — strategic, operational, financial, reputational. Combination of probability of harm × severity of harm to patient, user, or environment. Known or reasonably foreseeable biological, chemical, physical, radiological hazards in food.
Hazard analysis methodology Generic; tools chosen by organization (SWOT, bowtie, FMEA, scenario analysis). Structured: intended use, hazards, hazardous situations, sequence of events, harm. HACCP-derived: hazard ID, evaluation, preventive controls, monitoring, corrective action, verification.
Required output Framework, policy, process records—format at the organization’s discretion. Risk Management Plan, Risk Management File, Risk Management Report. Written Food Safety Plan signed by owner/operator; monitoring & verification records.
Qualified personnel Competent staff; no formal credential specified. Persons with appropriate knowledge & experience; risk management responsibility defined. Preventive Controls Qualified Individual (PCQI) — FSPCA-recognized training or equivalent.
Record retention Not specified; per organization’s own procedures. Throughout device lifecycle plus post-market surveillance period. Minimum 2 years on-site; reasonably accessible for FDA inspection.
Audit consequence Reputational; no penalty for non-conformance. Loss of CE mark, FDA 483 observations, market access blocked. FDA 483, warning letters, civil penalties, injunction, criminal referral.
Lifecycle scope Organizational lifecycle; ongoing review. Concept → design → production → post-market → end-of-life. Receiving → processing → packaging → storage → distribution; reanalysis every 3 years.

Which standard for which industry?

A direct mapping of the five FDA-regulated sectors most often asked about — drugs, medical devices, dietary supplements, food, and tobacco — and the standards each is expected, or required, to comply with. 

Drugs & Pharmaceuticals

Regulated under 21 CFR 210/211 (cGMP) & ICH Q9. ISO 31000 informs enterprise risk; 14971 generally does not apply unless combination product. 

Medical Devices

ISO 14971 is the de facto global expectation. Required for CE mark; FDA recognizes it as consensus standard for premarket submissions. 

Dietary Supplements

Primarily 21 CFR 111 (cGMP for Dietary Supplements); facilities also doing food-related activities fall under 21 CFR 117 hazard analysis. 

Food (Human)

21 CFR Part 117 is mandatory: written Food Safety Plan, hazard analysis, preventive controls, supplier verification, recall plan, PCQI.   

Tobacco

Regulated under Family Smoking Prevention & Tobacco Control Act and 21 CFR 1100–1143. Not under 117. ISO 31000 used for enterprise risk and PMTA submissions.  

A four-phase path to defensible compliance.

Whichever framework applies, the implementation rhythm is consistent: establish context, identify and analyze, treat and document, monitor and improve.  

01

Establish Context

Define scope, intended use, regulatory landscape, and acceptability criteria. Assign accountable leaders. For 21 CFR 117, name a PCQI; for 14971, name a risk management responsible person.

02

Identify & Analyze

Perform systematic hazard identification — biological, chemical, physical, radiological, mechanical, environmental, software. Estimate likelihood and severity using consistent criteria.

03

Treat & Document

Apply controls in priority order. Verify their effectiveness. Capture every decision, every justification, and every residual risk in the appropriate file — Risk Management File or Food Safety Plan.

04

Monitor & Improve

Collect post-production information, complaints, deviations, and supplier data. Reanalyze at the prescribed cadence (≤3 years for 21 CFR 117) and whenever a material change occurs.

The documents that prove compliance.

Auditors and inspectors do not assess intent — they assess records. Below: the documents every organization should be prepared to produce, organized by framework. 

For ISO 31000

Framework • Voluntary
  • Risk Management Policy approved by top management
  • Risk Management Framework document
  • Organizational context analysis (PESTEL / stakeholder map)
  • Risk appetite & tolerance statement
  • Risk criteria and evaluation matrix
  • Risk register with owners and treatments
  • Risk treatment plans
  • Roles, responsibilities & authority matrix
  • Communication & consultation records
  • Monitoring, review & KRI reports
  • Management review minutes
  • Training & competence records

For ISO 14971

Risk Management File
  • Risk Management Plan (per device)
  • Intended use & reasonably foreseeable misuse statement
  • Hazard, hazardous situation & harm list
  • Risk analysis records (FMEA / FTA / etc.)
  • Risk evaluation against acceptability criteria
  • Risk control measures & verification of effectiveness
  • Residual risk evaluation & benefit-risk analysis
  • Overall residual risk evaluation
  • Risk Management Report (pre-release)
  • Production & post-production information procedures
  • Cybersecurity risk records (per Annex F, ISO/TR 24971)
  • Change-control linked risk reassessments

For 21 CFR 117

Food Safety Plan
  • Written Food Safety Plan signed & dated by owner/operator
  • Hazard analysis (biological, chemical, physical, radiological)
  • Process, food allergen, sanitation & supply-chain controls
  • Monitoring procedures & monitoring records
  • Corrective action procedures & records
  • Verification & validation activities
  • Supplier approval & verification records
  • Recall plan
  • Environmental monitoring records (where applicable)
  • PCQI training certificates & employee training records
  • Reanalysis of the Food Safety Plan (≤3 years)
  • All records retained ≥2 years, on-site or reasonably accessible

From the first gap assessment to the moment your inspector signs off.

JJCC Group provides end-to-end risk management and regulatory compliance services across all three frameworks. We work with FDA-regulated manufacturers, importers, processors, and emerging brands — building the documents, training the people, and standing beside you during audits and inspections.   

001 — Gap Assessment

Regulatory Diagnostic

A structured gap analysis against ISO 31000, ISO 14971, 21 CFR 117, 21 CFR 111, and parallel international standards. We deliver a quantified findings register, prioritized remediation plan, and executive-ready briefing within four to six weeks.

002 — Framework Build

Risk Management System Design

Custom-built ERM frameworks (ISO 31000), device-specific Risk Management Files (ISO 14971), and Food Safety Plans (21 CFR 117) — written, version-controlled, signed-off, and ready to defend under inspection.

003 — Hazard Analysis

HACCP & Preventive Controls

End-to-end hazard analysis delivered by qualified specialists, including PCQI-led food safety hazard analysis, FMEA and FTA for devices, and integrated enterprise-level risk assessments for boards and executives.

004 — Documentation

Document & Record Architecture

We author every document the standard expects — policies, plans, registers, SOPs, monitoring forms, validation protocols, training matrices — and structure them inside a controlled document system that survives turnover and audit.

005 — Training

PCQI & Risk Management Training

Role-based training programs for PCQI, HACCP teams, risk owners, internal auditors, and executive leadership. FSPCA-aligned curricula, ISO 14971/24971 deep-dives, and tailored workshops for cross-functional teams.

006 — Audit & Inspection

Mock Audits & FDA Readiness

Mock FDA inspections, supplier audits, notified-body readiness reviews, and on-site representation. We rehearse your team for the questions that will be asked — and the records that will be demanded.

007 — Post-Market

Surveillance & Continuous Improvement

Post-production information collection, complaint trending, CAPA management, environmental monitoring programs, and structured periodic reanalysis — keeping your risk file alive instead of frozen at release.

008 — Integration

Multi-Standard Harmonization

For organizations subject to more than one framework (a combination product manufacturer; a food and supplement co-packer), we design a single, harmonized risk management system that satisfies every applicable standard without redundant work.

009 — Advisory

Fractional Risk & Quality Leadership

Embedded fractional Quality, Risk, and Regulatory leadership for emerging companies — a senior practitioner at the table during the months when full-time hire isn't yet justified but expert decisions still must be made.

Let's build the file

before the inspector asks for it.

Tell us the standards you face and the gaps you suspect. We will return a scoped engagement plan within five business days.

Testimonial

What our clients say about JJCC

Our clients trust JJCC Group for expert MoCRA compliance guidance, efficient FDA registration, and accurate cosmetic regulatory support worldwide.

Professional, knowledgeable team guided us through FDA registration and complete product listing accurately and efficiently.

Sarah Bennett OWNER

The team helped our cosmetic brand navigate complex FDA regulations seamlessly, accurately, and very effectively.

Bts Ashik OWNER

JJCC Group’s expertise in cosmetic regulatory compliance is unmatched, providing exceptional service and continuous support.

Shadin De Manager

Risk Management Standards. The questions, answered.

Have a different question?

We probably have an answer.

JJCC Group works with FDA-regulated manufacturers, importers, and emerging brands on ISO 31000, ISO 14971, and 21 CFR Part 117 compliance — from first gap assessment to inspector sign-off.